don’t talk on your cell phone while you are shopping
stores are not appropriate places to have personal conversations. a quick conversation is okay, but other than that, just don’t. please.
a customer today was talking on her phone while she was walking towards the fitting rooms, hoping to try on her selected apparel. she did not stop talking to politely ask me if she could try on said items. instead, with hardly a look in my direction, she pointed towards me and then towards the fitting rooms, ordering me to tend to her needs. there was already a room unlocked. I just pointed her towards the open door.
another customer was on her phone for the entire length of her visit to my little place of employment. she did not interact with any of the employees, she continued to talk while trying on things (I don’t know how this is done. I need to hands to get dressed. maybe she was hiding a third and that’s why she avoided human interaction), and even continued her conversation while returning one shirt and purchasing another (while talking to her phone companion about said returned shirt). even at the register she didn’t pause once in her conversation to address us employees. there were four of us just looking at her while she avoided eye contact. then she left, still on the phone. the whole experience lasted at least a half an hour. and I can tell you, based on the one side of the conversation that I did hear, it did not sound urgent.
both of these women left messes in the fitting rooms for me to clean up, but that is another point that I may or may not address at another time.
is it too much to ask, as a retail employee, to be treated like a human being? before I was one of these under-appreciated and hard-working individuals I would have said no. but now my opinion has changed. you may have noticed that I just wrote that retail employees are hard-working. don’t ever let anyone tell you anything different. we are on our feet all day. those of us who do not ring walk back and forth (always at a brisk pace) countless times throughout the day. some of us do things like set up shelving, put together visual displays, unpack shipment, etc. it can get pretty labor intensive. and for me at least, this is all done in work appropriate clothing.
so please, respect the employees when you shop.
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lauraells posted this
